We want you to pay for SignAcctPro only if it works for your shop. That is why every account starts with a 14-day free trial with every feature and no card needed.
7-day money-back guarantee
If you are not happy with SignAcctPro, ask for a refund within 7 days of your first payment for a plan, monthly or yearly, and you will get a full refund. No questions asked.
Renewals
If a renewal went through by mistake, for example you meant to cancel, ask within 7 days of the renewal and we will refund it, provided the account has not been used since the renewal. Outside these cases, payments for the current period are not refunded, but you can cancel any time and you will not be charged again.
Cancelling
Cancel any time from Plan & Billing in the app. You keep access until the end of the period you already paid for.
How to ask for a refund
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. You can request a refund through Paddle using the link in your receipt email, or at paddle.net, or by contacting us at support@signacctpro.com and we will arrange it with Paddle. Refunds go back to the original payment method, usually within 5 to 10 business days.